Your browser is not supported. For the best experience, you should upgrade to a modern browser with improved speed and security.

RECALL RESOURCE CENTER

Product: Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps

Issue: The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.

Carrier Bryant

HVAC Partners Links

Must login to HVAC Partners to Access

Access Warranty - Service Bench

Must login to Service Bench

Additional Information

  • To eliminate these potential safety risks, Carrier and Bryant Heating and Cooling, in cooperation with the U.S. Consumer Product Safety Commission and Health Canada, initiated a recall in May 2017 of select heat pumps. The objective of this recall is to replace a circuit board supplied to Bryant by Emerson, which is located in the inverter.
  • Please contact your local dealer to schedule a technician to come to your home and complete the service at no cost to you.
  • All heat pump units in the recalled serial number ranges that are still in service are required to be retrofitted. While we realize the inconvenience this may cause, Carrier/Bryant is initiating this rework to protect all consumers.
  • Carrier/Bryant is committed to ensuring the safety and well-being of our customers and consumers of our products. Carrier/Bryant continually monitors and evaluates the performance of its products in order to ensure its customers are experiencing the quality and safety they expect from a Bryant product. When any situation or condition arises that affects the safe operation of Carrier/Bryant equipment, immediate action is taken.